FREQUENTLY ASKED QUESTIONS
DO YOU HAVE ANY QUESTIONS?
Credit Card:
You can pay with Visa and Mastercard with PAYFAST our online secure payment gateway.
Alternatively, you can pay by selecting the EFT payment method.
For alternative payment methods such as PAYPAL please contact sales@silentk.co.za for more detail.
We aim to despatch your order within 7 working days. whilst we hold a good stock of most of our t-shirts as we hand print all our t-shirts in-house, occasionally we print to order so please allow 7-10 days for your t-shirt to be dispatched. We will contact you to let you know of any delays and bare in mind it will be worth the wait.
We deliver to your door (office or home) in South Africa using The Courier Guy and Aramex services. Please ensure shipping and contact details are correct and please note that we can not deliver to PO Box addresses. If you live in the back of beyond, let us know so we can accommodate your delivery.
Free Shipping on orders of R500.00 or more (South Africa only).
We will keep you update with the process of your order and send you a tracking number once it’s been dispatched.
International Deliveries
We aim to get our overseas order to you in the very best way at the very best price possiable. If you require international deliveries please contact sales@silentk.co.za for a quote and to arrange specific international delivery.
Once your order has been received we will send you emails to keep you up-to-date on the status of your order. Once a courier tracking number has been issued you can track your parcel on the link provided in our email to you.
For more info on your order you can contact our customer services sales@silentk.co.za or call us on 081 392 1300 during office hours if you have any further queries regarding your order.
In the unlikely event you are not happy with your order, please contact us within 5 working days of receiving your goods and we can arrange for the goods to be returned for a replacement or a refund.
Please contact via email at sales@silentk.co.za or call 081 392 1300 during office hours for instructions on returning goods.